Shipping and Returns

✅ SHIPPING & RETURNS

🚚 Collection Policy

Processing Time
Please note that we are an online shop but do offer collection points on arrangement. All orders are processed within 1–2 business days (excluding weekends and public holidays). Orders placed after 15:00 will be processed the next business day.

Collection Timeframes

  • Quellerina, Roodepoort: 1-2 business days
  • Helderkruin, Roodepoort: 2-3- business days
  • Dainfern: Only available on certain days and prior arrangement must be made

🚚 Shipping Policy

Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays). Orders placed after 15:00 will be processed the next business day.

Delivery Timeframes

  • Gauteng: 2-3 business days
  • Major cities: 3-4 business days
  • Outlying areas: 4-5 business days

(Please note: delivery times are estimates and may vary depending on courier conditions.)

Shipping Costs
Shipping is a flat fee depending on your delivery option. We make use of PUDO to keep pricing as low as possible.

Courier Partners
We use trusted courier services to ensure your Braai Craft Butter arrives safely and on time.

Important (Perishable Product Notice)
Our products are perishable and temperature-sensitive. During warmer months your product might melt. Simply put it in the refrigerator to set again. The product will taste exactly the same but due to the melting it will not be as creamy, and consistency will be slightly different.

🔥 Returns & Refund Policy

We take pride in delivering fresh, high-quality Braai Craft Butter.

Due to the nature of our product, we cannot accept returns.

❌ Perishable Products (Important)

Perishable items cannot be returned or refunded unless:

  • The product arrives damaged, spoiled, or defective
  • You received the wrong item
  • The product is not safe for consumption

If this happens, you must:

  • Notify us within 24 hours of delivery
  • Provide photos and proof of purchase

We will then arrange either: ✔ Replacement ✔ Store credit

(whichever is most appropriate)


Tried Recipes

Steaks


Steak and butter are a legendary culinary pairing because they create a perfect contrast of chemistry, texture, and flavor.

Obviously this was our first pairing with our Braai Craft Butter (Chilli variant in this case)

Click here to view and order our CHILLI butter

Tried Recipes

Prawns


Our second recipe that we tried was on Prawns, in the Kruger National Park.


Prawns and butter are a classic pairing because the rich dairy elevates the delicate, sweet nature of the seafood

(We used the original and chilli variants)

Click here to view and order our ORIGINAL butter

Tried Recipes

Mealies on the braai

Sweet, juicy mealies and rich, melting butter are the perfect match — the butter enhances the natural sweetness while adding a smooth, creamy finish to every bite.

(We used BACON and ORIGINAL)

Click here to view and order our BACON butter

Tried Recipes

Burgers


Juicy burgers and melting butter are a perfect pairing — the butter adds richness and moisture, coating every bite with extra flavor and taking the meat to the next level.

(We used BACON and CHILLI)

Click here to view and order our CHILLI butter

Tried Recipes

Mashed Potatoes


I still have people asking me what my secret ingredient was for my mashed potatoes - well now you know!

(We used BACON and CHILLI)

Click here to view and order our BACON butter

Tried Recipes

Garlic and Cheese Bread


How can you have a garlic and cheese loaf on the braai without butter? You cant!

(We tried ORIGINAL, BACON and CHILLI)

Click here to view and order our ORIGINAL butter

Tried Recipes

Chicken


Now I have used all the variants on different cuts and in different recipes, but chicken on the grill with melting butter over the top is just next level.

(We tried ORIGINAL and CHILLI)

Click here to view and order our ORIGINAL butter

Tried Recipes

Stuffed Mushrooms


True braai lovers will all say that you cannot braai veggies, well now you can. Because you are missing out if you do NOT try this at home with your next braai.

(We tried a mixture of BACON and CHILLI)

Click here to view and order our BACON butter

Tried Recipes

Veggies


Our butters are most definitely not limited to food on the braai and that is where the Braai/Craft comes in. Our butters can be used in the oven or on the stove as well. Green Beans & Bacon pieces with original Braai Craft Butter elevated this side dish to the point where you will be craving for more.

(We tried ORIGINAL)

Click here to view and order our ORIGINAL butter

Tried Recipes

Cowboy Butter Chicken Pasta


This one proves that you can use our Braai Craft Butters anywhere and in any dish that likes butter. Why make your own cowboy butter if you have a whole tub ready for your next meal?

(We mixed all 3 butters together for this one)

Click here to view and order butter range

Tried Recipes

Biltong & Cheese Pasta Potjie with Bacon Braai Craft Butter


Rich, creamy full of flavor. This could possibly be the best pot EVER. Bacon, Cheese and Biltong... you simply cant go wrong.

(We used Bacon Butter for this one)

Click here to view and order our Bacon butter range